Returns must be authorized in advance. Material cut to order, and custom made assemblies are final sale. NO EXCEPTIONS.
Restock Fee: We require a 15% restocking fee plus outbound freight charge on ALL returns and product exchanges.
Please call or email CustomerService@BoxerTool.com to get your Return Authorization (RA) number prior to shipping any product to us.
Merchandise must be returned, freight prepaid, and credit will be issued at invoiced price less than the original outbound freight cost and re-stocking fee.
Any questions regarding your returns or exchanges, give us a call at 1-800-985-1077, or e-mail us at CustomerService@BoxerTool.com.